A Story About Letters of Support

I was working on a grant for a client recently, and the grant called for the inclusion of some letters of support. As we were discussing it, the client asked if I would provide a template that her project partners could simply put on their letterhead and sign. I said, no, because templates are a bad idea. Rather than demonstrate collaboration and support they are actually a demonstration of the opposite.

Think about it.  If you really supported someone’s effort, would you show it by signing a form letter that was exactly the same as 20 others or would you write one that spoke to your personal reasons for suporting the person?

Instead of providing a template, I developed some guidelines (in writing, of course) for the partners to follow when developing their letters.  It explained the purpose of the letters and what information should go in each of three paragraphs.  It also gave some examples of potential contributions to the project that they might not think about.

I’ve used similar guides in the past and the result was excellent letters of support.

Several times during the planning process,however, the client would ask me about a template. I repeated my response and provided yet another copy of the guidelines.

As the deadline approached, the letters started pouring in and they were…..identical. Instead of following my instructions, the client chose to have someone in her organization develop a template and distribute it to the partners.

Not only was it a template, but it was a bad template.  It did not include the specific information that the RFP said should be in each letter.  Apparently, the client didn’t even read the guidelines because that information was all there.  We had even talked it through at one point early in the process, but that information apparently was lost as the process continued.

The client was paying a lot of money for an experienced and successful grant writer to write the proposal and guide her organization through the process, but she chose to ignore the advice they paid for. As a result, their application package ended up being substantially weaker than if they had followed the directions. They tried to save everyone some time, and the cost of that effort may be that they don’t get the grant.

I guess that makes it a pretty expensive template.

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Here’s more information on writing good letters of support.

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Passionate Grant Writing

I spend a lot of time focusing on technical details and teaching people how to develop technically correct and persuasive proposals. Those are important. But so is passion.

I read a proposal recently that was technically correct and it had all the right pieces, but I felt nothing. While the statistics showed great need for the grant, it didn’t feel like there was a need.

Some of you may be thinking, “It’s not about emotion, silly. Just give the facts and tell your story.”

I disagree.  As long as there are human readers making decisions about the proposal, emotions play a role.

Here are the suggestions I make for putting enough passion in your proposal:

  1. The first page should be perfect. First impressions matter. Not only should the first page of the narrative be error-free, but it should convey something about your organization that goes beyond the numbers and makes the readers fans of your work. The readers should leave that first page already liking you.
  2. Tell your story like you care. If I were to ask you to tell me about the strengths and needs of your organization, I’m sure you would have plenty to say.  More importantly, I would get a definite feel for how your organization impacts the community and how important the services are. The readers should have no doubt that you care.
  3. Use descriptive language. Think about this sentence: “We will initiate a foot-stomping, in-the-media-spotlight, no-holds-barred cage match with poverty, racism, lack of opportunity, under-education, and a cycle of disenfranchisement among good people who just want a leg up to help their kids rise up.” Okay, maybe it’s a bit over the top, but it definitely conveys some passion, doesn’t it? It also tells you something about the applicant, doesn’t it? It gives you a definite image to think about, too. Maybe you won’t go this far, but consider this sentence my personal effort to slap you out of the boring, lock-step grant language that you are probably used to seeing and using. That brings me to the next point…..
  4. Expand your use of language. You can’t communicate the passion of a zealot using the language of an accountant. I have nothing against accountants, of course, but most would have trouble really expressing the pain of homelessness given the language they typically use. Think about how you would describe your need and your plans to a good friend, to a potential donor, to a newspaper reporter, to a potential employee. Make notes on the words and phrases you use.  Ask others who encounter your services to describe them.  Note the words and phrases they use, too.  Then use some of them.
  5. Read. The best way to expand your language is to read. I always advise people to read grant proposals and I’ll continue to make that recommendation, but remember that there are good examples and bad examples. You should be reading many other things, too. The more diverse your reading is, the more diverse your language will be. And here’s a hint you probably haven’t considered.  If you’re having trouble writing with passion, read some books about passion and romance. Don’t focus on the plot or even the vocabulary, but on how the author builds the sense of passion and desire. I’m not saying that your grants should be written like romance novels, but that there is something we can learn from all genres. Finally…..
  6. Show some restraint.  Some people have trouble adding life to their writing, but others add too much. Too much flowery writing is simply annoying, and you know you should not annoy the readers. Expressing passion and commitment isn’t about throwing out emotional phrases. It’s much more nuanced than that. It’s about conveying a mood, a feeling. There is such a thing as “too much.”

Writing with passion is an advanced grant writing skill. It goes far beyond technical correctness and addressing all of the scoring criteria, but it can make the difference between success and failure.

What are your thoughts about writing with passion?

Published by Creative Resources & Research http://grantgoddess.com

Objectives and Outputs and Outcomes…Oh My!

I have submitted three grants over the past two weeks. All three of them had me doing my Wizard of Oz dance when it came to the section for goals and objectives.  What is that?

Objectives and outputs and outcomes….oh my!

If that’s not familiar to you, watch this and you’ll understand.

Just like “lions and tigers and bears,” objectives and outputs and outcomes can be scary, especially when you aren’t clear on the difference is between them. Here’s some help:

Objectives are your performance targets.  You can have implementation objectives that measure your level implementation (number of clients served, processes put in place, etc.) and outcome objectives that measure the results of your project (improved achievement, healthier clients, etc.).

Outputs and outcomes are very similar to the two different types of objectives. Outputs are similar to implementation objectives and outcomes are similar to outcome objectives. Outputs measure what you’ll be doing (services provided, processes developed, and deliverables).  Outcomes measure the results of what you do.

And all of these are different than goals, which are broad statements of purpose and intention. Objectives, outputs, and outcomes are very specific, but goals are broad.

In other posts this week, we’ll talk more about writing objectives and I’ll share some examples of good and not-so-good objectives.

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First Grant of the Season

I just finished writing my first grant of the “season.”  It was a 55-page proposal for an excellent program. I loved the client.  I loved the idea.

But writing it was like pulling teeth for me.

It happens to me every year.  There is something about that first big grant of the season that is a struggle for me. It must be something about the creative part of my brain that works part-time when it’s not grant time.  When it’s time for it to get back to full-time work (or more than full-time work), it drags its feet, whines, and rebels against all my attempts to impose any intellectual discipline.

Yes, it feels like my mind has a mind of its own.

After that first one, it’s under my control again and the next grant goes well, as does the next one, and the next one, and so on until the end of the grant season.

Frankly, I don’t know why it’s so difficult, because I always win and end up with an excellent proposal.

I am the Grant Goddess, after all.  😉

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When Is It Time to Let a Client Go?

If you’re like me, you want to think that you can help everybody.  The truth, of course, is that you can’t. That is true in life, and it’s true in the world of grant writing and program evaluation, too.

I recently let a long time client go.  At the same time, I released about $70,000 in income they would have provided over the next year and half.

Why?

Because it was the right thing to do.

The bottom line is that when the relationship isn’t helping the client anymore and it’s making you crazy, it’s time to step back. I reached that point with this client.

My contacts for the organization were not taking any of my suggestions (which is their prerogative, of course) and they were making really poor decisions that were not good for anyone, especially the youth served by that organization. There was so much infighting and backstabbing and lying within their organization that nothing got done and no one knew who to trust.

After working with them for 8 years in various capacities, I spent the last two years focused on my role with them and just trying to stay alive.

Just trying to stay alive…..seriously.  My health suffered. I wasn’t sleeping. I had convinced myself that to walk away meant failure, and I just don’t do failure. So I was banging my head against the wall until I realized that my work with them wasn’t helping anyone.

Since they were ignoring my reports and advice, not letting me do my job (everyone’s an expert, ya know), and I was literally sick from all the stress, it made no sense to continue the relationship.

Sure, that was a lot of money to walk away from, and it made me nervous, but money was not a good enough reason to stay. Money should never be the main reason for taking or keeping a consulting job.  It’s about making a difference.  If you are not making a difference, what’s the point?

Walking away wasn’t easy.  I knew there would be gossip and speculation about what happened, and there was. I knew professional ethics wouldn’t let me speak about the detail of what happened, and I didn’t – even when I heard untrue rumors floating around. I also knew that there were some very bad things going on related to youth that I would not be able to even attempt to remedy if I walked away, but I had to. That was the really hard part.

So I walked away. What happened?  My health has improved dramatically.  I’m sleeping well again. I have time now to take on new clients who want to work with me, so I’m developing new relationships and my work is fun again and more fulfilling.

Oh yeah….and these new clients have just about replaced the income I lost from the old one, and it only took a couple of months. So my biggest fear – losing the income – was just a boogieman that couldn’t survive in the light of reality.

The client hired another firm to handle the work.  Maybe that will work out really well for them.

Maybe the change I made will end up being better for everyone in the long run.

I learned a valuable lesson from this experience – walking away from a client when it’s not good for anyone is not a failure. It’s an opportunity to grow. Sometimes it’s the only right thing to do.

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Give Them What They Want

Do you know what grant readers want more than anything else?

They want to be convinced that you have a significant need, that you have a great plan to meet that need, and that you are capable of implementing that idea.  Yes, they want to be convinced. So, give them what they want.

I read a non-funded grant proposal written by someone else recently (the agency came to me for this year’s submittal, hoping I’ll be more successful). As I read the proposal, I noticed numerous technical problems with it like poorly written objectives, lack of baseline data, not much research documenting the effectiveness of the model (required), and a few other things. It was easy to see why it wasn’t funded as it didn’t effectively address all of the scoring criteria. All of those things are easy to fix.  They are the things we teach in Grant Writing 101: The Basics.

But that’s not all that was wrong with it. It simply didn’t make a convincing case.  It wasn’t persuasive at all.  Even if all of the technical elements had been in place, I wouldn’t want to fund that proposal.

Remember, grant readers are people and scoring guides are more subjective than you’d think.  If a reader really likes a proposal and wants to fund it, he can find a way if you have at least attempted to address all the criteria.  On the other hand, there are hundreds of ways a reader can nickle and dime a proposal’s score when he doesn’t want to fund it.

Of course, you know that I think you should nail the scoring criteria and make a compelling case for your project. Don’t make the mistake of thinking that technical prowess is all that is needed.

Convince the readers that your idea is fabulous.

That’s what they want.

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Get unlimited access to successful grant proposal samples at GrantSample.com

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Plagiarism is a Big Deal

It pains me to say this, but college students aren’t the only folks who plagiarize.  Grant writers do it, too. I know someone who plagiarized more than a few times by lifting my writing and putting it into grants she was “writing.”

Practically speaking, every time she plagiarized from a grant that I had written, she committed fraud and she harmed my reputation.  Clients don’t like it when they think they are paying for original work and they learn that they are getting a product that has been cut and pasted from someone else’s document.

The worst part was that she didn’t think it was a big deal.

But it is a big deal.

Plagiarism is fraud.

If someone made a widget and someone else stole that widget and then passed it off as his/her own, it would be clear to everyone that a theft had occurred. Theft of ideas and written work (even small portions of written work without proper attribution) is just as damaging, particularly to those of us who earn out living with our thoughts and writing.

Plagiarism.org has some good information what does and does not constitute plagiarism and how it can be prevented.

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You’re Old and You Write Too Much

Yes, someone actually said that to me. Well, not exactly. What I was told was that I need to think younger in order to market to a younger audience and that my blog posts should be shorter.  Short. Pithy. Fun.

Apparently, being myself is no longer the best way to succeed.

As for being old, I’m not quite sure when that happened.  Of course, I’m not elderly by any stretch, but I know what the person who said it meant. There was a time when I was the youngest and  smartest (or so I thought) person in the room.  Not anymore. And believe it or not, I find sometimes that I get stuck on old ideas or old ways of doing things (“It works; don’t fix it.”) just like the old folks I used to criticize did.  Ouch.

So, I’m actively trying to open my mind to new ideas and to “think young.” The “think young” part isn’t easy because my brain keeps chiming in with thoughts like, “That’s messy!” or “That’s not professional.” I have to make myself push aside that first thought and take a new look.

As for writing too much, yeah, I’m guilty. I’ve always had the bad habit of writing more than anyone wanted to read. In elementary school, the other kids got minimum length requirements and the teachers always gave me maximum limits. I’m the writing equivalent of someone who talks too much, and no one likes the person who hogs the conversation.

So, I’ll be more brief.

Starting now.

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Losing My Wallet

I like to think I am a pretty organized person. I like knowing where to find things. I tend to put my keys and wallet in the same place each evening on the coffee table, and on the same place on my desk at the office every morning.
I find it is less stressful to know that I won’t have to search for them when I need them again. To my mind the less I have to think about things I can control, the more space in my head I’ll have for things I can’t control. I try to avoid creating problems, life gives  me enough problems  to solve.
Grant writers have to be organized because we deal with so much real and virtual paper. The stacks of documents, publications, emails, text messages, tweets, excel spreadsheets, graphics, and pictures can be overwhelming. They pile up so darned fast that important documents can get lost, overlooked, or mulch in an electronic compost pile if you aren’t careful.
I like to think of myself as an organized person but I still lose things and waste time looking for them. I don’t always follow a logical system for labeling and storing electronic files. Oh, I usually have a reason for where I put them, it’s just that I can’t always remember my reasoning 45 minutes after I have concluded my deliberations.
It doesn’t help that there are so many bloody disk drives on my computer, and CD disks, and flash drives, and external hard drives, and multiple computers! It’s like having six coffee tables where I could put my keys and they were all identical; I would probably forget which coffee table I put my things on and have to scour each one before I left for work. That’s how it gets with :c and, :e and, :f and, :I drives; they all have storage and they all have folders and I forget where things are placed. That’s where I can get things horribly lost.
My systems for staying organized are imperfect and sometimes they get crisscrossed in my brain – especially when there’s a deadline.  Suddenly I’ll find that I am flinging my wallet onto the dresser in the bedroom or on the counter in the kitchen instead of the coffee table next to my Newsweek magazine that I won’t have time to read because I’ll spend fifteen minutes hunting for my wallet and cursing the ne’er-do-well who snuck in during the night to rob me.
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Graphic Credit – Chelsea Koetsveld
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Fridays Are Good

It’s Friday and I find that this is the BEST day among the days of the week. Below are some reasons that I prefer Fridays to all other days.

Friday


Similarities & Differences

Saturday is almost as good as Friday, but not quite. Friday is better because you get to anticipate Saturday, and you don’t have to mow the lawn or pick up dog poop. On Friday you can even stay out late and not worry about it.  Saturday night just isn’t as free-wheeling as Friday night because you know you have to answer to God on Sunday morning.

Sunday just can’t compete on an anticipation scale with Friday because nobody anticipates Monday with joy unless they’re retired and have renamed all the days Saturday (quite annoying), or they’re on vacation and leaving Monday for somewhere far from the office and the lawn mower like Honolulu or Tibet. On Sunday there’s church to attend so there’s a timeline to live within which makes it more like a work day, but it’s a soft deadline and after revisiting my sins of the week, Sunday is almost as free as Saturday but there’s a subtle sadness that Monday is lurking.

Monday, ugh…feeling ill.

Tuesday is almost invisible, sort of like a 49 year old movie starlet who thinks a surgical makeover will make her look young and appealing.  Tuesday tries hard to get recognized by having elections on it so it gets star-spangled bunting, but the effect is like the collagen lip implants of the starlet that make her lips look less like lips and more like the rubber rafts that people use to float down the Grand Canyon. It takes a lot of lipstick and rouge to dress up Tuesday but there’s no changing the fact that it’s a long way from Friday. Only politicians and people named Morrie like Tuesdays.

Wednesday is known as hump day, a word tossed about crudely by ruffians in places like Santa Monica to allude to procreation. Hump also describes physical protrusions like the one on the back of the Hunchback of Notre Dame, and to lumps of asphalt in parking lots that threaten to tear out the undercarriage of your car. There’s nothing fun about a hump.

Thursday is almost as invisible as Tuesdays. The day does have the advantage of anticipating Friday which recommends it as perhaps the 4th best day of the week. Aside from being “Friday Eve”, the only other thing that makes Thursday worth keeping on the calendar is Thanksgiving but that’s really trying to make a silk purse out of a sow’s ear. Perhaps it would be best if we moved Thanksgiving to Friday or Saturday, who are we kidding?

Hundreds of sample grants, sample grant sections, ebooks, and more are available at http://grantsample.com.
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